Cancellation & Refund Policy
What is the refund process?
Refunds are processed every three months during the mining cycle, once per quarter.
How to cancel my order?
Cancellation policy follows the same guidelines as the refund policy, processed quarterly.
When are refunds issued?
Refunds are issued at the end of each three-month mining cycle, aligning with our quarterly schedule.
Is cancellation allowed anytime?
Yes, cancellations are accepted under the same terms as refunds.
How long for processing?
Processing for refunds and cancellations takes place every three months.
Can I track my refund?
Tracking details will be provided once the refund is processed at the end of the cycle.
Welcome to Miverse.in!
These terms and conditions outline the rules and regulations for the use of Miverse's Website.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use [Your Website Name] if you do not agree to take all of the terms and conditions stated on this page.
Cookies:
The website uses cookies to help personalize your online experience. By accessing [Your Website Name], you agreed to use the required cookies.
A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.
License:
Unless otherwise stated, Miverse and/or its licensors own the intellectual property rights for all material on [Your Website Name]. All intellectual property rights are reserved. You may access this from Miverse.in for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
Copy or republish material from Miverse.in
Sell, rent, or sub-license material from Miverse.in
Reproduce, duplicate or copy material from Miverse.in
Redistribute content from Miverse.in
This Agreement shall begin on the date hereof.
Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. Miverse does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Miverse, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Miverse shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Miverse reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.
You warrant and represent that:
You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant Miverse a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.
Hyperlinking to our Content:
The following organizations may link to our Website without prior written approval:
Government agencies;
Search engines;
News organizations;
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.
We may consider and approve other link requests from the following types of organizations:
Commonly-known consumer and/or business information sources;
Dot.com community sites;
Associations or other groups representing charities;
Online directory distributors;
Internet portals;
Accounting, law, and consulting firms; and
Educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of [Your Company Name]; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to contact@miverse.in. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
By use of our corporate name; or
By use of the uniform resource locator being linked to; or
Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.
No use of Miverse's logo or other artwork will be allowed for linking absent a trademark license agreement.
Content Liability:
We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Reservation of Rights:
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website:
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
Disclaimer:
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
Limit or exclude our or your liability for death or personal injury;
Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
Limit any of our or your liabilities in any way that is not permitted under applicable law; or
Exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
Privacy
Last Updated: August 31, 2025
Welcome to the Hosting Services Centre. These Terms and Conditions ("Terms") govern your use of our hardware hosting services, including dedicated data center hosting for the Miverse Cruiser (3-Year Lock-In Plan) and Miverse Kingpin (5-Year Lock-In Plan). By subscribing to or using our services, you agree to be bound by these Terms. Please read them carefully.
1. Definitions
"We," "Us," or "Our": Refers to Hosting Services Centre, the provider of the hosting services.
"You" or "Client": Refers to the individual or entity subscribing to our services.
"Services": Refers to the hardware hosting services, including dedicated data center hosting, provided under the Miverse Cruiser or Miverse Kingpin plans.
"Plans": Refers to the Miverse Cruiser (36-month tenure, $225/month or $7,500 upfront) and Miverse Kingpin (60-month tenure, $200/month or $11,000 upfront) subscription plans.
2. Service Description
We provide secure, scalable hardware hosting services through our data centers, optimized for performance, energy efficiency, and reliable uptime. The Services include:
Dedicated server resources for data center hosting.
Network configuration, security setup, and ongoing maintenance.
99.9% uptime guarantee as per our Service Level Agreement (SLA).
Hosting Plans
Miverse Cruiser:
Tenure: 36 months
Subscription: $225/month or $7,500 upfront
Designed for reliable, long-term hosting with dedicated resources.
Miverse Kingpin:
Tenure: 60 months
Subscription: $200/month or $11,000 upfront
Offers cost-effective, scalable hosting for high-performance operations.
3. Eligibility
To use our Services, you must:
Be at least 18 years old or a legally recognized entity.
Provide accurate and complete information during the signup process.
Agree to comply with these Terms and all applicable laws.
4. Subscription and Payment
4.1 Payment Terms
Monthly Subscription: Payments are due monthly on the same day as service activation. Accepted payment methods include credit card, bank transfer, or other methods specified at signup.
Upfront Payment: Full payment for the plan term ($7,500 for Miverse Cruiser or $11,000 for Miverse Kingpin) must be made before service provisioning begins.
Late Payments: A $25 late fee may apply for payments received more than 5 days past due. Services may be suspended until the account is current.
Taxes: All fees exclude applicable taxes, which will be added as required by law.
4.2 Lock-In Commitment
Both plans require a commitment for the full tenure (36 months for Miverse Cruiser, 60 months for Miverse Kingpin). Early termination may incur penalties as outlined in Section 6.
5. Service Provisioning and Setup
Order Confirmation: Upon subscription, you will receive a confirmation email within 24 hours detailing the plan, payment, and estimated setup timeline.
Setup Timeline: Service activation typically takes 3–5 business days from payment confirmation. Custom configurations may extend this timeline.
Access: Upon setup completion, you will receive secure credentials and instructions for managing your hosting environment via email or our client portal.
Customizations: Additional resources or configurations may incur extra fees, communicated prior to implementation.
6. Cancellation and Refunds
Lock-In Commitment: Early termination of either plan incurs a penalty of 50% of the remaining subscription balance.
Upfront Payment Refunds: Upfront payments are non-refundable except in cases of service non-delivery due to our fault (e.g., failure to provision server resources). Refunds, if applicable, will be processed within 30 days.
Monthly Subscription Cancellations: You may cancel with 30 days’ written notice, but the lock-in commitment requires payment for the full term.
Setup Delays: If we fail to activate Services within 10 business days due to our error, you may request a full refund of payments made.
7. Client Responsibilities
You agree to:
Provide accurate configuration details and promptly respond to setup-related requests.
Use the Services in compliance with applicable laws and regulations.
Maintain the confidentiality of access credentials and notify us immediately of any unauthorized use.
Refrain from using the Services for illegal activities, including but not limited to hacking, spamming, or distributing malicious software.
8. Service Level Agreement (SLA)
We guarantee 99.9% uptime for our data center hosting services, excluding scheduled maintenance (notified at least 48 hours in advance).
In the event of downtime exceeding the SLA, you may be eligible for service credits, calculated as a prorated portion of your monthly fee, subject to our review.
9. Limitation of Liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from the use of our Services, including loss of data, profits, or business opportunities.
Our total liability shall not exceed the amount paid by you for the Services in the preceding 12 months.
10. Intellectual Property
All software, tools, or configurations provided by us remain our intellectual property or that of our licensors.
You retain ownership of any data or content you upload to the hosting environment, subject to compliance with these Terms.
11. Termination
By Us: We may terminate or suspend your Services for non-payment, violation of these-dot: System: - By You: You may terminate your subscription as outlined in Section 6.
Upon termination, you must cease using the Services, and we will deactivate your hosting environment. Data retrieval may be subject to additional fees and must be requested within 30 days of termination.
12. Modifications to Terms
We may update these Terms at our discretion. Changes will be communicated via email or our client portal at least 30 days before taking effect.
Continued use of the Services after changes constitutes acceptance of the updated Terms.
13. Governing Law
These Terms are governed by the laws of India, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Bengaluru, India.
By subscribing to our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Terms and Conditions
Shipping Policy for Hosting Services Centre
Last Updated: August 30, 2025
Our Hosting Services Centre provides reliable and scalable hardware hosting solutions, including dedicated data center hosting for advanced tech and server operations. This Shipping Policy outlines the terms and conditions related to the provisioning and setup of our hosting services for the subscription plans offered: the Miverse Cruiser (3-Year Lock-In Plan) and the Miverse Kingpin (5-Year Lock-In Plan). As our services primarily involve data center hosting rather than physical product shipping, this policy focuses on the delivery, setup, and activation of hosting services.
Hosting Plans Overview
Miverse Cruiser (3-Year Lock-In Plan)
Tenure: 36 months
Subscription: $225/month
Upfront Payment Option: Pay $7,500 for the full term
Description: A 3-year commitment plan designed for clients seeking reliable, long-term hosting with dedicated server resources, optimized for performance and energy efficiency.
Miverse Kingpin (5-Year Lock-In Plan)
Tenure: 60 months
Subscription: $200/month
Upfront Payment Option: Pay $11,000 for the full term
Description: A 5-year commitment plan offering cost-effective, scalable hosting solutions for high-performance data center operations.
Service Provisioning and Setup
1. Order Confirmation
Upon subscribing to either the Miverse Cruiser or Miverse Kingpin plan, you will receive an order confirmation email within 24 hours. This email will include:
Plan details (tenure, payment option, and total cost).
Estimated setup timeline for your hosting services.
Instructions for providing any required configuration details (e.g., server specifications, network preferences).
2. Setup and Activation
Setup Process: Once payment is confirmed (either monthly subscription or upfront payment), our team will begin provisioning your dedicated server resources in our data center. This includes hardware allocation, network configuration, and security setup.
Timeline: Service activation typically takes 3–5 business days from payment confirmation, depending on the complexity of your requirements.
Custom Configurations: If you request specific configurations (e.g., custom server setups or software installations), additional setup time may be required. You will be notified of any extended timelines during the order confirmation process.
Access Details: Upon completion of setup, you will receive secure access credentials and instructions for managing your hosted services via email or our client portal.
3. Payment Terms
Monthly Subscription: For both plans, monthly payments are due on the same day each month, starting from the date of service activation. Payments can be made via credit card, bank transfer, or other methods specified at signup.
Upfront Payment: The upfront payment option for the Miverse Cruiser ($7,500) or Miverse Kingpin ($11,000) must be paid in full before service provisioning begins. Upfront payments are non-refundable except as outlined in the Cancellation and Refund Policy below.
Late Payments: Late payments may result in temporary suspension of hosting services until the account is brought current. A late fee of $25 may apply for payments received more than 5 days past due.
4. Service Delivery
As our hosting services are provided through data centers, there is no physical shipping of products. Instead, "delivery" refers to the activation and accessibility of your hosting environment.
You will be notified via email once your hosting environment is fully operational and ready for use.
Our data centers are equipped with redundant power, cooling, and network systems to ensure 99.9% uptime, as per our Service Level Agreement (SLA).